You can reset BioSense both manually and via the App.
- When the SmartBand is powered on, press and hold the touch button for 10 seconds to enter the restart mode. A red light will flicker confirming the action.
- Double-click the touch button within 5 seconds to confirm the restart (shut down first, then power on).
Please note: If the touch button is not double-clicked within 5 seconds, the band will automatically exit the restart mode, and the red light will stop flickering.
- Log into the app and go to “Device” page.
- Scroll to “Band reset”. Tap on it.
- Click “OK” to the confirmation page.
The LED light indicator on the Band will cycle through colors for 10 seconds.
Please note: Any data that has not yet synched with the App will be lost when you reset.